Why a dataset or field is unavailable

An invisible dataset or field usually means an access restriction rather than lost data.

1. Check workspace and team

Open the required workspace and confirm that you belong to the team for which the dataset is published.

2. Check the role

A role can permit viewing a report while restricting particular datasets or sensitive fields. Do not try to bypass this through an export or another account.

3. Check publication and source

An administrator should confirm that the dataset is published and refreshes without an error. Its name and the time the issue began are sufficient for diagnosis.

What to send to support

Provide workspace, team, dataset/field, error time, and expected scenario. Do not attach tokens, full exports, or personal data.

Next step

An administrator can invite a member and assign a role if membership is not configured yet.